Stacey Shepherd
CEO & Director
I’m Stacey, and I’ve spent over 23 years in social care, working across residential, domiciliary, and supported living services.
After seeing how many people struggle to access the right support, I founded It’s All In One Place to provide a flexible, high-quality alternative to traditional care.
Born and raised in Nottinghamshire, I’ve dedicated my career to improving services and helping people stay independent, connected, and supported in a way that truly works for them.
Now, through It’s All In One Place, I’m ensuring that older adults, younger adults and families have the support they need - without the stress or high costs of traditional care.
David Shepherd
Content Specialist & Director
I’m David, and my journey into social care started after years in manufacturing, where quality control, process, and great customer service were key. In 2022, I had the opportunity to apply these skills in a new way - coordinating training for social care staff and ensuring they had the knowledge to provide the best support.
Now, at It’s All In One Place, I’m passionate about making sure everything we provide - from client resources to community support - is top quality, accessible, and genuinely helpful. I’m always looking for new ways we can do more, give more, and support more people, making a real difference in both social care and the local community.
Shelly Stephens
Business Development Manager
I’m Shelly, with experience in social care and business development, I've run my own domiciliary care company in Spain and as a parent of a child with additional needs, I understand the challenges families face in finding the right support.
At It’s All In One Place, I use my local knowledge of Derby and Derbyshire to connect people with flexible, community-driven support. I’m passionate about ensuring day services, outreach, and companionship truly meet the needs of individuals and their families - offering the right support, at the right time, in the right way.
Charlotte Storey
Community & Client Coordinator
I’m Charlotte , born and raised in Newark, with a background in hospitality and business. I’ve spent my career working with people, understanding their needs, and ensuring great service - skills that I now bring to It’s All In One Place.
I’ve seen first hand the impact of good care and support, having experienced my own mother living in a care home before she sadly passed away. My daughter also works in care, so looking after others runs in the family. I’m passionate about making sure local people get the right support in a way that works for them.
I know Newark and the surrounding areas inside out, and I’m here to ensure our services are accessible, welcoming, and connected to the local community.
You deserve a career that is rewarding, fulfilling, and built around making a real impact. Whether you’re looking to start your journey in social care, gain valuable experience, or join a team that truly values you, this is your opportunity to be part of something special.
At It’s All in One Place, you are more than just an employee—you are a valued member of a team that makes a difference in people’s lives every day.
Want to Find Out More?
Register Your Interest Today
⚪ You will be part of a welcoming, supportive team that values you
⚪ You will have opportunities to develop your skills and progress in your career
⚪ You will make a real difference in the lives of the people we support
⚪ You will enjoy flexible working options that fit your lifestyle
Looking for a Meaningful Career? Apply Today
Your career matters. That’s why you will receive training, mentorship, and development opportunities to help you grow in your role.
Yes! You have complete flexibility to choose when you’re available to work. We match with people who need a helper and then you arrange the days and times you can support them based on your availability.
You can adjust your schedule to fit around your other commitments.
No, we cannot guarantee a set number of hours as the demand for services varies. However, most of our Helpers work between 15-25 hours per week, with some working more.
We do our best to match you with enough customers to fill your available hours, but flexibility is key as customers require consistent and reliable visits.
Most of our the people we support are individuals who need extra support to remain independent, this may be due to aging or health needs.
They may require companionship, help with household tasks, transport, or general day-to-day assistance.
We receive referrals from families, people themselves and community organisations.
1️⃣ Submit an application online.
2️⃣ Interview with our team to discuss your experience and suitability.
3️⃣ Successful applicants complete onboarding and compliance checks.If successful, you’ll complete a structured onboarding process, which includes:
✔ Providing references and personal details
✔ Enhanced DBS (criminal record) check
✔ Online training
✔ Attending a welcome seminar
Once all this is completed, you’ll be ready to start supporting people!No.
Happy Helpers do not provide any personal care, nursing, or medical assistance.
Your role focuses on companionship, household support, errands, transport, and social engagement.
We have access to a secure online system where you can view your scheduled visits, adjust availability, and manage your bookings. This can be accessed via a mobile app or web browser.
You can adjust your schedule to fit around your other commitments and inform us of any changes to planned visits.
If you need to take time off for a holiday, we ask for as much notice as possible so we can arrange cover. For sickness, you should notify us and the people you are supporting immediately, and we will help coordinate alternative support where needed.
✔ Flexible working hours that fit around your schedule
✔ Rewarding work supporting individuals in your community
✔ Full training and ongoing support provided
✔ No personal care responsibilities - just practical and social support